Evaluating Unethical Decision Consequences Of An Organization

Evaluating Unethical Decision Consequences This paper provides an identification of potential means whereby Information Technology (IT) managers, acting on the organization’s behalf as purchase agents with IT vendors, participate in fraudulent activities. Further included are a series of recommendations for measures and actions that chief information officers or chief technology officers should consider as mandates to reduce fraud and other unethical practices while protecting the reputation of the organization, and the infrastructure of the computer systems of the organization. Finally, the paper elaborates regarding how these identified measures reduce the frequency of fraudulent activities. Identification of Potential Information†¦show more content†¦Identified Types of Fraudulent Activity At almost any stage, there is a potential for fraud occurring in the IT procurement process. Fraud activities may include a range of activities on the part of a fraudulent manager. As reported by the ACFE (2010), these fraudulent activities on the part of procurement managers potentially include various actions that negatively affect the organization. Accordingly, some identified types of fraudulent activities reported in the ACFE (2010) study included categories such as: selecting only information technology projects that provide higher return values with specifications tailored to limit competitive bidding, or instituted through abuse by the IT managers of confidentiality. Moreover, other potential fraudulent activity might include manipulations in the preparation stage of the contract resulting in limits to the submission of and evaluation relative to contract bids, as well as the potential for instances of false invoice and over-billing, or contract underperformance and an in ability to meet the contract specifications (ACFE, 2010). Consequently, as stated by the Office of the New York Comptroller (2010), procurement activities that involve corruption commonly fall into one of three general categories: †¢ Demand for payment occurs when an Information Technology Manager receives improper bribes or kickback from the customer, in exchange for

Martin Luther King Jr And Henry David Thoreau - 1393 Words

Martin Luther King Jr and Henry David Thoreau were both two important men in our society that ultimately changed things for the better or at least had some part in our stride for equality in the United States. Whether it be in the Transcendentalist Era of the early 19th century in which Thoreau composed one of the most prominent documents of his time â€Å"Civil Disobedience†, or during the 1960’s fight for racial equality in which Dr. King wrote his powerful â€Å"Letter from Birmingham Jail†, both seeked to better the ways in which the government was wrongfully treating its’ citizens. Dr. Martin Luther King Jr was greatly influenced by Henry David Thoreau’s work and was very close in his position on just and unjust laws and ultimately the two were very close in their views about the government’s need for change but had different ideas on how to change them. Henry David Thoreau and Martin Luther King Jr both had similar views on conscience a nd the fact that there are two sets of laws: just and unjust. Dr. King exemplifies his views on conscience when he states: â€Å"I submit that an individual who breaks a law that conscience tells him is unjust, and willingly accepts the penalty by staying in jail to arouse the conscience of the community over its injustice, is in reality expressing the very highest respect for the law† (para 20). King knows that he was wrongfully thrown in jail and accepts going to jail because he believed that eventually the community will see the injustices andShow MoreRelatedMartin Luther King Jr. And Henry David Thoreau1311 Words   |  6 PagesAmerican citizens expect the authority to work â€Å"for the good of the people† and â€Å"follow in everything the general will†, however, it was not always the case, according to influential American authors and civil rights activists Dr. Martin Luther King Jr. and Henry David Thoreau. Although both of their works were written over a century apart, one cannot deny the fact that both of them successfully and nonviolently converted their ideology into action using different methods of civil disobedience. TheirRead MoreMartin Luther King Jr. and Henry David Thoreau Essay976 Words   |  4 PagesThe essays by Martin Luther King Jr., â€Å"Letters From Birmingham Jail† and Henry David Thoreau, â€Å"Civil Disobedience† show how one can be a civil person and protest against unfair, unjust laws forced upon them. Both authors are very persuasive in their letter writings. Henry David Thoreau and Martin Luther King Jr. write about the injustice of government laws, of right and wrong, and one’s moral and upstanding conscience of a human being. Martin Luther King Jr. is a religious, peaceful man who usesRead More Comparing Civil Disobedience by Henry David Thoreau and Martin Luther King Jr.933 Words   |  4 PagesComparing Civil Disobedience by Henry David Thoreau and Martin Luther King Jr.   Ã‚  Ã‚  Ã‚  Ã‚  Any one can say that a law is unfair and unjust. However, who is really willing to accept the consequences for going against an unjust law? Is breaking this law really worth the punishment? The government is the one to decide whether a law is reasonable, but what if a member of the public believes that a law is not? Should he rebel against this law? Henry David Thoreau and Martin Luther King Jr. answered yes to this questionRead MoreHenry David Thoreau: Great Influence to Dr. Martin Luther King, Jr.629 Words   |  3 PagesI strongly believe that just as Henry David Thoreau was greatly influenced by the writer Ralph Waldo Emerson, (who introduced Thoreau to the ideas of transcendentalism) Martin Luther King, Jr.s thinking was greatly influenced by that of Thoreaus. He was most probably influenced more by Indias Mahatma Gandhi; however, Gandhis principles were mainly based on those of Thoreau. Though Thoreau lived more than 100 years before the time of King, his thinking remained an influential legacy. They eachRead MoreMartin Luther King Jr., Lenard Pitts, Henry David Thoreau, And Harper Lee970 Words   |  4 Pageshow immense the situation is and how rapidly it should be dealt with, and there must be nonviolent demonstrations for superb end conclusions. There are 3 steps in order for justice to prevail which were ideas derived from Martin Luther King Jr., Lenard Pitts, Henry David Thoreau, and Harper Lee. Those three steps will be explained and discussed throughout this thesis paper. The first step is realizing or â€Å"Bearing Witness† as Lenard Pitts would say, as stated in his speech Bearing Witness â€Å"We mustRead MoreMartin Luther King Jr., Lenard Pitts, Henry David Thoreau, And Harper Lee972 Words   |  4 Pageshow immense the situation is and how rapidly it should be dealt with, and there must be nonviolent demonstrations for superb end conclusions. There are 3 steps in order for justice to prevail which were ideas derived from Martin Luther King Jr., Lenard Pitts, Henry David Thoreau, and Harper Lee. Those three steps will be explained and discussed throughout this thesis paper. The first step is realizing or â€Å"Bearing Witness† as Lenard Pitts would say, as stated in his speech Bearing Witness â€Å"We mustRead MoreHenry David Thoreau, Gandhi, and Martin Luther King Jr.s Use of Civil Disobedience562 Words   |  2 Pagescollective means of forcing concessions from the government.† Men such as Henry David Thoreau, Gandhi, and Martin Luther King Jr. have all used forms of civil disobedience and nonviolent protest to make changes in the world. These changes have made huge impacts on our societies and how we are able to live our everyday lives. Without these three men and their practice of civil disobedience, the world would be a very different place. Thoreau views civil disobedience as a necessity when the law causes someoneRead MoreHenry David Thoreau and Martin Luther King, Jr.s Justification of Defying Unjust Laws1820 Words   |  8 PagesHenry David Thoreau and Martin Luther King, Jr.s Justification of Defying Unjust Laws In his famous essay, â€Å"Letter from Birmingham Jail,’’ Martin Luther King, Jr. cites conscience as a guide to obeying just laws and defying unjust laws. In the same way, Henry David Thoreau wrote in his famous essay, â€Å"Civil Disobedience,† that people should do what their conscience tells them and not obey unjust laws. The positions of the two writers are very close; they use a common theme of conscience, andRead MoreCivil Disobedience, by Henry David Thoreau and Letter From Birmingham Jail, by Martin Luther King Jr.909 Words   |  4 Pages The essays, Civil Disobedience, by Henry David Thoreau, and Letter from a Birmingham Jail, by Martin Luther King, Jr., incorporate the authors’ opinions of justice. Each author efficiently shows their main point; Thoreau deals with justice as it relates to government, he asks for,†not at one no government, but at once a better government.†(Paragraph 3). King believed,† injustice anywhere is a threat to justice everywhere. (Paragraph 4). Each essay shows a valid argument for justice, but KingsRead MoreHenry David Thoreau Resistance To Civil Disobedience Analysis1508 Words   |  7 Pagescivil government by Henry David Thoreau is an essay written about his opinion on opposing the government that was taking control of people’s rights, motivating his disagreement of slavery and the Mexican-American war. Mahatma Gandhi, a leader who fought for the Indians independent movement against British. Lastly but not least, Martin Luther King Jr., the leader of the civil rights movement. Within the tree leaders, Henry David Thoreau, Mahatma Gandhi, and Martin Luther King Jr. their connections

The Hunters Moonsong Chapter Thirty-Six Free Essays

When he opened his door and saw Elena, James’s face crumpled, just for a fraction of a second, and he stepped backward, as if he was considering closing the door in her face. Then he seemed to think better of it, and he opened it wider, his face creasing into its familiar smile. â€Å"Why, Elena,† he said, â€Å"My dear, I hardly expected a visitor at this hour. We will write a custom essay sample on The Hunters: Moonsong Chapter Thirty-Six or any similar topic only for you Order Now I’m afraid this isn’t the best time.† He cleared his throat. â€Å"I’d be delighted to see you at school, during office hours. Mondays and Fridays, remember? Now, if you’l excuse me.† And, stil smiling gently, he shuffled forward and did try to close the door in her face. But Elena swung her hand up and stopped him. â€Å"Wait,† she said. â€Å"James, I know you didn’t want to talk to me about the pins, but it’s important. I need to find out more about the Vitale Society.† His bright black eyes glanced toward her and away, as if embarrassed. â€Å"Yes, Well,† he said, â€Å"the problem is of course that unchaperoned solo visits from a student – any student, you understand, my dear, no reflection on you personal y – to a professor’s home are, er, frowned upon. The wicked world we live in, you know,† and, with a soft chuckle, he pushed firmly against the door. â€Å"There are times and places.† Elena pushed back. â€Å"I don’t believe for a minute that you’re trying to make me go away because my visit is inappropriate,† she said flatly. â€Å"You can’t get rid of me that easily. People are in danger, James. â€Å"I know you and my parents were part of the Vitale Society,† Elena continued doggedly. â€Å"I need you to tel me whatever it is that you’ve been hiding about those days. I think the Vitale is tied to the murders and disappearances on campus, and we have to stop it. You’re my only lead at this point, James.† He hesitated, his eyes watering with emotion, and Elena fixed him with her gaze. â€Å"More people are going to die,† she said harshly, â€Å"but you might be able to save them. Wil you?† James visibly wavered and then seemed to give in al at once, his shoulders dropping. â€Å"I don’t know if anything I can tel you wil help. I don’t know anything about the murders. But you’d better come in,† he said, and led the way down the hal and through his house. The kitchen was shining clean, with spotless white surfaces. Copper pots, woven baskets, and cheery red dishcloths and towels hung from hooks and were arranged on top of cupboards. Framed prints of fruits and vegetables hung on the wal s at intervals. James sat her down at the table, then busied himself with making her a cup of tea. Elena waited patiently until he final y settled across from her, with cups of tea in front of them both. â€Å"Milk?† he asked fussily, handing her the jug, without meeting her eyes. â€Å"Sugar?† â€Å"Thank you,† Elena said. Then she leaned across the table and placed her hand on his, keeping it there until he raised his eyes to look at her. â€Å"Tel me,† she said simply. â€Å"I don’t know anything about the murders,† James said again. â€Å"Believe me, I wouldn’t have kept this secret if I thought anyone was in danger from it.† Elena nodded. â€Å"I know you wouldn’t,† she said. â€Å"Even if there isn’t a connection, if the secret is about my parents, I deserve to know,† she told him. James sighed, a long breathy sound. â€Å"This was al a long time ago, you understand,† he said. â€Å"We were young and a bit naive. The Vitale Society was a force for good, back then. We worshipped natural spirits and drew our energy from the sacred Earth. We were a positive force in the community, interested principal y in love and peace and creativity. We served others. I hear that the Vitale Society has changed since those days, that darker elements have taken it over. But I don’t know much about them now. I haven’t been involved with the Vitale for years, not since the events I am about to recount to you.† Elena sipped her tea and waited. James’s eyes flew to her face, almost shyly, then fixed back on the table. â€Å"One day,† he said slowly, â€Å"a strange man came to one of our secret meetings. He was – † James closed his eyes and shivered. â€Å"I had never seen a being of such pure power, or one who radiated such a feeling of peace and love. We, al of us, had no doubt that we were in the presence of an angel. He cal ed himself a Guardian.† Involuntarily, Elena sucked a breath through her teeth, hissing. James’s eyes snapped open, and he gave her a long look. â€Å"You know them?† At her nod, he shrugged a little. â€Å"Well, you can imagine how he affected us.† â€Å"What did the Guardian want?† Elena asked, her stomach dropping. She had met Guardians, and she hadn’t liked them. It was Guardians who had, coldly and efficiently, refused to bring Damon back to life when he had died in the Dark Dimension. And it was Guardians who had caused the car accident that kil ed her parents in an attempt to kil Elena so that they could recruit her to their ranks. Al the Guardians she’d met were female, though; she hadn’t even known there were male Guardians as Well. Elena knew that, lovely as the Guardians appeared to be, they were not angels, were not on the side of Good or, for that matter, the side of Evil. They just believed in Order. They could be very dangerous. James looked at her briefly, then fiddled with the tea cup and napkin in front of him. â€Å"Would you like a scone?† he asked. She shook her head and stared at him, and he sighed again. â€Å"You have to understand that your parents were very young. Idealistic.† Elena had the sinking feeling that she was going to find out something deeply unpleasant. â€Å"Go on,† she said. Instead of continuing, though, James folded his napkin into tiny, precise squares, smal er and smal er, until Elena cleared her throat. Then he began again. â€Å"The Guardian told us that there was a need for a new kind of Guardian. One who would be a mortal, on Earth, and who would possess special powers that she would need to maintain the balance between good and evil supernatural forces on Earth. Over the course of his visit, Elizabeth and Thomas, who were young and bril iant and good and deeply in love, and who had bright futures ahead of them, were chosen to be the parents of this mortal Guardian.† He let the napkin unfold itself in his hands and looked at Elena meaningful y. It took her a moment to catch on. â€Å"Me? Are you kidding? I’m not – † She shut her mouth. â€Å"I have enough problems,† she said flatly. She paused as something he said sank in. â€Å"Wait, why do you think my parents were being naive?† she asked sharply. â€Å"What did they do?† James drank a swal ow of tea. â€Å"Frankly, I think I need a little something in this before I continue,† he said. â€Å"I’ve kept this secret for a long time, and I stil have to tel you the worst part.† He got up and rummaged around in one of the cupboards, eventual y pul ing out a smal bottle ful of amber liquid. He held it out to Elena questioningly, but she shook her head. She was pretty certain she would need her head clear for the rest of this conversation. He poured a generous amount into his own cup. â€Å"So,† he said, sitting down again. Elena could tel that he was stil anxious, but also that he was beginning to enjoy tel ing the story. He was a natural gossip – the way he taught history was as gossip about the past – and this was even more familiar for him, because it was gossip about Elena’s parents, people they both had known. â€Å"Thomas and Elizabeth were both terrifical y flattered, of course.† â€Å"And†¦Ã¢â‚¬  Elena prompted. James laced his fingers across his stomach and watched her, his eyes shadowed. â€Å"They agreed that, when the child was twelve years old, they would give her up. The Guardians would take her away, and they would never see her again.† Elena was suddenly very cold. Her parents had raised her intending to give her away? She felt like al her childhood memories were shattering. In an instant, James was at her side. â€Å"Breathe,† he said gently. Gasping, Elena shut her eyes and concentrated on inhaling and exhaling deep breaths. That her parents, her beloved parents, had taken her on as some kind of temporary project, was devastating. She had never doubted their love until now. She had to know the whole truth. â€Å"Go on.† â€Å"Honestly, that was the end of my friendship with your parents, and the end of my involvement with the Vitale Society,† James said, taking another long drink of his whiskey-laced tea. â€Å"I couldn’t believe that no one else in the Society saw the problem with raising a child to the cusp of adolescence and then giving her up forever, and I couldn’t believe that your parents – who I knew to be loving, intel igent people – would agree to such a plan. We graduated and went our separate ways, and I didn’t hear from your parents again for more than twelve years.† â€Å"You heard from them then?† Elena asked quietly. â€Å"Your father cal ed me. The Guardians had contacted them, ready to take you away. But Thomas and Elizabeth wouldn’t let you go.† James smiled sadly. â€Å"They loved you too much. They didn’t think you were ready to leave home – you were only a child. They realized that they had agreed too quickly to the Guardians’ plan, that they didn’t real y know what was in store for you, and that they couldn’t let their daughter go without knowing for certain that it was the best thing for her. So Thomas asked for my help protecting you. They knew I had dabbled in sorcery when I was in col ege† – he waved his hand modestly when Elena looked up at him – â€Å"only smal magics, and I had mostly given them up by then. But he and Elizabeth were desperate. So I gathered what knowledge I could, intending to help them.† He paused, and a gloom settled over his face. â€Å"Unfortunately, I was too late. A few days after our conversation, before I even set out for Fel ‘s Church, your parents were both kil ed in a car accident. I checked up on you over the years, but it didn’t seem like the Guardians had gotten their hands on you. And now, here you are. I don’t think it’s a coincidence.† â€Å"The Guardians kil ed my parents,† Elena said dul y. â€Å"I knew it, but I didn’t know†¦ I thought it was an accident.† She was struggling to wrap her mind around the secrets of her childhood. At least in the end her parents hadn’t been able to give her away. They had loved her, as she had thought. â€Å"They tend to get what they want,† James said. â€Å"Why didn’t they take me then?† Elena asked. James shook his head. â€Å"I don’t know. But I think there’s a reason you’re at Dalcrest now, where it began for you and for your parents. I think that some kind of task wil arise here, and you’l come into your Powers.† â€Å"A task?† Elena asked. â€Å"But I had Powers once, and the Guardians took them away.† They had mercilessly stripped her of her Wings and al her abilities. Were they going to return them when the time was right? James sighed and shrugged helplessly. â€Å"Plans sometimes have curious ways of presenting themselves, even those that are fated from the start,† he said. â€Å"Maybe these disappearances are the first sign of it. I don’t know, though. As I told the class, Dalcrest is the hub of a lot of paranormal activity. I tend to think that, when your task presents itself, you’l know.† â€Å"But I’m not†¦Ã¢â‚¬  Elena gulped. â€Å"I don’t understand what this al means. I just want to be a normal girl. I thought I could now. Here.† James reached across the table and patted her hand, his eyes deep Wells of sympathy. â€Å"I’m so sorry, my dear,† he said. â€Å"I didn’t want to be the one to burden you with this. But I wil give you any help I can. Thomas and Elizabeth would have wanted that.† Elena felt like she couldn’t breathe. She had to get out of this cozy kitchen, away from James’s avid, concerned eyes. â€Å"Thank you,† she said, hurriedly pushing her chair away from the table and getting up. â€Å"I have to go now, though. I do appreciate your tel ing me al this, but I need to think.† He fussed around her al the way to the front door, clearly unsure of whether to let her go, and Elena was almost ready to scream by the time she reached the porch. â€Å"Thank you,† she said again. â€Å"Good-bye.† She walked quickly away without looking back, her shoes clacking against the cement of the sidewalk. When she was out of sight of James’s house, Damon slipped from the shadows to join her. Elena held her head high, blinking away the tears that had pooled in her eyes. For now, this secret would be hers. How to cite The Hunters: Moonsong Chapter Thirty-Six, Essay examples

Managing Business Activities in Achieving Results

Question: Inadequate leadership and ineffective management are the causes of the worst deficits in the company. Answer: Introduction Change management is highly important to businesses in performing their business in an efficient manner. The external environment condition is highly turbulent and requires efficient measures on the part of businesses to ensure that they efficiently address the external environment changes and requirements. An analysis of the given case of ABC indicates that the company is faced with the issue of deficits in relation to its performance and the major factors that are responsible for inefficient performance of ABC are inadequate leadership and ineffective management. There have been thousands of job losses being witnessed in respect to the company, and this financial problem has been an indication of the organisational failure. As a result, appropriate change management is needed in ensuring that ABC can be protected from failure, and there can be efficient overall management of the entire organisation that can be ensured. The businesses processes are essential to understand so that th eir role and contribution in achieving the organisational outcomes based on their goals and objectives can be possible. Apart from understanding the processes of ABC, it is essential to perform the development of plans so that operational performance improvement can be possible. It is not sufficient to implement plans, but their appropriate monitoring is also highly essential (Hiatt and Creasey, 2003). This report is aimed at advising changes to ABC in respect to all the above identified areas so that the deficiency in its performance as faced by the company can be efficiently resolved. The major areas that would be considered as a part of analysis includes the identification of organisational processes, development of operational plan, and its monitoring, and finally, an assessment of the ways in which health and safety factors can be managed. Understanding the Importance of Business Processes in Delivering Outcomes The role of business processes is crucial in achieving desired outcomes by an organisation, and as a result, it is essential that the business processes should be maintained in an efficient way. The new business processes that are essential in ensuring that the problem at ABC is efficiently managed are analysed below: Major Positions in Department: An analysis of ABC Company indicates that it is mainly the recruitment company which suggests that it accounts for providing recruitment services to its customers. As such, the major positions in the department could be HR manager, assistant HR managers, and different employees performing the clerical work such as CV check, managing new recruits etc. The HR manager is responsible for reporting to the senior level manager and this entire organisations division is briefly summarised as follows: The above organisational chart clarifies that senior level manager account for monitoring HR manager whereby the HR managers are required to report their performance to senior level manager. The HR assistants and the employees at clerical level are required to report their performance to the senior level but the lack of managerial effectiveness has affected the overall performance of the organisation (Abramowicz, 2009). Relationship between Different Functions and Processes: There are different functional areas that have been identified in respect to ABC and these important functional areas as identified are crucial from the point of view of providing the recruitment services by the company. There has been close relations between these different functional areas that are operational within organisation. As for instance, in providing recruiting services, the clients are generally provided by the marketing department because their effectiveness with which they promote the recruitment services of ABC leads to customers availing its services. The financial department is required to manage the payment terms and payroll for the employee in HR etc. This signifies that the work of each functional department is closely integrated with other, and their need to be higher level of coordination in achieving efficient delivery of recruitment services at ABC (Chang, 2005). Key Aims and Objectives and Process Map: An analysis of the performance of ABC indicates that the main of the company has been to provide excellent quality of recruitment services so that increasing businesses would avail its services and help it in achieving higher level of growth. The objectives of ABC are listed as follows: To provide all ranges of HR services related to recruitment and personnel development. To provide assistance to companies in the form of outsourcing services for their HR department. To ensure the delivery of high quality services in building customer relationships. To look towards achieving repeat sales from satisfying customers. Process mapping is a process involving the designing of a workflow diagram that helps in bringing clear understanding of the organisational processes. The process map for ABC with regard to HR department is indicated as follows: This above process map in respect to HR department at ABC indicates the actual processes that are being performed in order to deliver high quality recruitment services to clients. In this way, the delivery of recruitment services to clients is being ensured at ABC Company (Madison, 2005). Elements Needed in Building a Quality Gateway: An analysis of the case of ABC indicates that there are significant levels of problems that are evident in respect to the overall performance of the company. As a result, there can be significant level of elements that could be focused at ABC with a view to enhance the overall performance conditions of the company. As for instance, it is essential that there should be efficient leadership and management practices that should be carried out. In addition to this, another important element needed in building a quality gateway is mainly the development of stronger reputation of being the provider of quality recruitment services. This would ensure more clients to subscribe its services. There is also the need to focus towards making relationships because recruitment Services Company can achieve success by providing high quality services and through maintaining relations with them. Operational Plans in Achieving Improvements The case analysis of ABC indicated that there have been operational problems that have been noted in respect to the company, and these problems have significantly affected its overall performance. The operational plan below is likely to ensure the positive level of improvements in its performance. The important aspects of operational plan are discussed as follows: Plan for Promoting Goals and Objectives: The analysis of the goals and objectives of ABC indicates that the company aims at enhancing its reputation as being the provider of quality recruitment services, and this can be positively achieved through an effective operational plan. As a part of the operational plan, the first major initiative needed to be considered by ABC is mainly to ensure that the senior managers became highly committed to their roles and responsibilities. The HR manager must make it sure that they recruit highly talented and skilled HR professionals that can provide high quality recruitment services. The process for recruitment should be rigorous and it should have the potential to customise the processes that best suits its clients. This implies that streamlining organisational processes for recruitment is essential. In addition to this, the operational plan also necessitates performance based pay system so that commitment from each and every employee is ensured in providing quality services. And finally, as a part of operational plan, it is also highly essential that there should be commitment made towards establishing positive level of relations with the customers because it ensures repeat business from the customers in availing its services. These important areas as a part of the operational plan are essential from the point of view of promoting the goals and objectives of HR manager. These plans and policies as indicated are in compliance with legal, regulatory and ethical requirements (Tovey, Uren and Sheldon, 2010). Alignment of People and Other Resources: For the purpose of achieving efficient organisational performance, it is essential to ensure the alignment of people and other important resources of the organisation. The recommendations in achieving alignment of people and other resources are indicated below: It is recommended that employees should be provided with individual goals so as to achieve higher level of commitment from them. They should be provided with complete training to operate efficiently over the technological equipments in providing recruitment services to their client. It is also recommended that monitoring and review programs along with the management of relations with customers should be adequately emphasised to achieve better results. These above indicated recommendations are likely to ensure better alignment of people and other resources, and ultimately contribute in a positive manner towards accomplishing organisational goals (Holbeche, 2012). Implementation of Systems: Implementation of appropriate systems aimed at achieving the organisational objectives in a positive manner is essential. As ABC accounts for providing recruitment services, the most crucial system is the Human Resource Information System (HRIS). This is crucial in performing the management of HR related practices, and in managing the recruitment function, the role of HRIS is identified as highly important. Apart from this, management information system (MIS) is also highly crucial from the point of view of achieving proper management of organisational processes by the managers. There is already the lack of managerial effectiveness being identified in respect to ABC, and as a result, it is highly essential that the managers are provided with complete and timely information in making important decisions in leading organisation to higher level of success (Aswathappa, 2010). Activities in Meeting out Operational Plan: The operational plan above has listed about various such initiatives that are aimed enhancing entire organisations performance. In achieving the goals as listed in operational plan, there are a range of work activities that are essential to be carried out. As for instance, commitment from senior level management must be ensured, and at the same time, efficient leader should be appointed in performing the organisational activities in a positive manner. In addition to this, work activities in the form of recruitment of employees should be carried out for other organisations so that the development of positive brand image can be ensured which in turn helps in reducing the financial losses as borne by the organisation (Aswathappa, 2010). Monitoring Appropriate Systems in Improving Organisational Performance The monitoring of appropriate systems is essential in order to achieve improvement over organisational performance. This section of analysis is now focused towards different important aspects related to monitoring organisational performance in achieving higher level of success. Systems Needed in Managing and Monitoring Quality Standards: As the delivery of quality services has been the core objective of ABC Company being noted. In order to ensure that this particular objective is positively accomplished, it is essential that there should be appropriate monitoring and management function that should be carried out so the requisite level of quality standards can be maintained. In ensuring the management of higher level of quality at ABC Company, the system needed is mainly the benchmarking systems whereby the best quality recruitment services providers need to be benchmarked. Their service effectiveness along with their strength points need to be benchmarked so that improvement over the delivery of recruitment services to customers can be achieved. In addition to this, there is a need for Total Quality Management (TQM) system at ABC in order to ensure that the requisite level of quality is maintained in the processes as carried out within the organisation (Oa kland, 2003). Quality Culture in Ensuring Continuous Monitoring: The cultural environment has a significant level of impact over the performance of organisational processes, and at ABC, a sound organisational culture that promotes efficiency is essential. The quality culture can be developed by managers being proactive and take active participation in the process of managing employees within organisation. In addition to this, there should be the recruitment of highly talented and efficient personnel that should be carried out so that employees are motivated within each other to contribute their maximum efforts. Apart from this, the monitoring of the quality factor can be ensured by way of hiring HR expertise that keep an eye over the performance of employees, and the better performer should be appreciated through monetary and non monetary benefits whereas the non-performers should be provided additional assistance in improving their performance (Carrel, 2010). Recommendations in Aligning Organisational Objectives and Goals: The recommendations aimed at aligning organisational goals and objectives are indicated below: At ABC, initially it is essential that the performance standards should be set for each and every employee. Secondly, there should be communication of the organisational goals and objectives that should be performed to each and every employee within organisation. Thirdly, the employees should be provided with training and development and additional assistance aimed at enhancing entire organisations performance. Fourthly, the actual performance of employees should be tracked and they should be compared with the standards set for them. Finally, there should be measures and actions that should be considered in order to ensure the enhancement over their overall performance (Fairfield-Sonn, 2001). The most crucial element is mainly the development of standards which should be set in a manner that represent fairness factor whereby each individual employee is assigned with the tasks according to his/her calibre. In addition to this, appropriate motivational strategy aimed at encouraging higher efforts from employees is also an essential element. Implication of Proposed Changes: These changes as proposed above have wider of implication over the organisations performance. There could be positive level of involvement of senior level management and at the same time, appropriate leadership could also be encouraged. In addition to this, there would be higher level of resistance on the part of employees from the changes that have been introduced as a part of change process as proposed above. There will be rise in the customers of ABC from the higher level of efficiency that could be achieved from all the changes as proposed. These are some of the implications from the changes as proposed. Managing Health and Safety at Workplace It is also highly essential that there should be the management of health and safety factors that must be ensured, and the important aspects related to the management of health and safety at ABC is discussed as follows: Risk Assessments as Required by Legislation, Regulation and Organisational Requirements: Risks are evident in respect to every kinds of business and this has also been evident in respect to ABC. However, an assessment of the risk is highly essential which can be carried out in a specific manner. As per the requirements of law and legislation, there should be the avoidance of discrimination on any ground while recruiting employees because discrimination is not permitted as per legislation and regulations. In addition to this, privacy of employees should also be adequately maintained especially in respect to the recruiting services company because they have accessibility to others employees data. Thus, risk assessments can be carried out by way of monitoring whether the policies and practices are in compliant with applicable legislation and regulation (Stranks, 2010). Effective Application of Health and Safety Policies: The corrective application of health and safety regulations can be ensured at ABC by way of having appropriate policies and procedures in assessing the same. As ABC specialises in providing recruitment services, the health and safety factor is crucial and its effective application can be ensured by way of employing safety guards that can protect the employees working within the organisation (Hughes and Ferrett, 2013). Analysis of Organisational Health and Safety Regulations: The analysis of the health and safety regulations at ABC indicates the company has specific policies and procedures that ensure not only the safety of employees, but also the safety of the employees. The organisational health and safety regulations imply that it has policies which include safeguarding the interests of employees, providing health tips and measures for the employees in keeping them healthier, and it also has the policy of meeting out the legislations by constantly reviewing the applicable laws and regulations so that there is adequate level of compliance being achieved. Application of Health and Safety Policies and Procedures at ABC: The analysis indicates that ABC has certain specific health and safety policies in operations. Their application can be performed in a positive manner by way of making all the employees aware about the health and safety policies of company and positively encouraging them in managing its implementation in a positive manner. The health and safety policy can be implemented efficiently through continuous involvement of risk managers in the process and their active role is essential in ensuring that successful application of health and safety policies and procedures is ensured within the organisation. In these ways, the application of health and safety can be ensured efficiently, and there can be higher level of standards in relation to health performance can be achieved (Stranks, 2010). Conclusion In this report, a critical assessment has been carried out in relation to the problem faced by ABC and there are a range of strategies being provided in ensuring that the identified problems are efficiently addressed. As for instance, the performance of analysis of organisational processes has indicated that there are different positions in the department, and there has been positive level of relations being identified with different functional areas across ABC. The analysis of aims and objectives of ABC indicated that the organisation aims at providing quality recruitment services with a view to ensuring the delivery of quality recruitment services to its customers. In this relation, the operational plan has been assessed and the performance of analysis indicated that there is a need for appropriate operational plans being implemented at ABC which should be consistent with legal requirements. The active level of support from top managers and also the need for benchmarking the perfor mance of superior service provider is essential. The monitoring of performance is also identified as essential which could be achieved through following a specific process. The analysis also indicated about the systems needed in maintaining higher quality levels, and also the necessary health and safety policies as applicable in respect to ABC. References Abramowicz, W. (2009), Business Information Systems, Springer Science Business Media. Aswathappa, (2010), Human Resource Management 6E, Tata McGraw-Hill Education. Chang, J.F. (2005), Business Process Management Systems: Strategy and Implementation, CRC Press. Carrel, P. (2010), The Handbook of Risk Management: Implementing a Post-Crisis Corporate Culture, John Wiley Sons. Fairfield-Sonn, J.W. (2001), Corporate Culture and the Quality Organization, Greenwood Publishing Group. Hiatt, J., and Creasey, T.J. 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